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exy.sh Help Center

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Overview

Help Center

Getting Started

Create your first server
Understand order and invoice statuses

Billing and Payments

Top up account credit
Pay invoices with crypto or balance
Billing tabs, invoice history and PDF
How VAT and billing address are applied

VM Management

Start, stop, restart and console access
Reinstall a VM safely
Renew a server before expiry
Change IP address
Credentials, password, and renaming

Marketplace Apps

Use marketplace apps during checkout
Install or retry apps on existing Linux VMs

Support Tickets

Create a support ticket
Ticket statuses and replies

VM Management

Credentials, password, and renaming

Where to view credentials, when password change is allowed, and rename behavior.

After provisioning, the VM page shows login credentials. Password change:

available only while VM is running.

Rename:

changes the display name in panel lists and VM page,
does not change the technical hostname.

Change IP address

Use marketplace apps during checkout

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