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Go to Support Tickets -> New Ticket. Required fields:
  • Subject (minimum 5 characters)
  • Description (minimum 10 characters)
Optional fields:
  • Category
  • Priority
  • Related server (VM)
  • Attachments
Attachment limits:
  • up to 5 files
  • max 10 MB per file
  • allowed formats: .jpg, .jpeg, .pdf