> ## Documentation Index
> Fetch the complete documentation index at: https://help.exy.sh/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a support ticket

> Submit a ticket with category, priority, optional VM link, and attachments.

Go to Support Tickets -> New Ticket.

Required fields:

* Subject (minimum 5 characters)
* Description (minimum 10 characters)

Optional fields:

* Category
* Priority
* Related server (VM)
* Attachments

Attachment limits:

* up to 5 files
* max 10 MB per file
* allowed formats: .jpg, .jpeg, .pdf


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